SMS Consent & Text Messaging Terms

Last Updated: June 25, 2026

Better Air Spokane may send SMS/MMS text messages to customers and prospective customers who opt in to receive service-related text messages.

How You Opt In

You may opt in by entering your phone number on a Better Air Spokane contact, quote, scheduling, or service request form and selecting “Yes” when asked whether you agree to receive SMS/MMS text messages from Better Air Spokane.

The opt-in language explains that messages may relate to quotes, scheduling, appointment confirmations, appointment reminders, technician arrival updates, service photos, invoices, receipts, missed-call follow-up, voicemail follow-up, review requests related to completed service, and other service-related communication.

You may also opt in by texting START or YES to Better Air Spokane.

Types of Messages

Messages may include quote follow-up, scheduling and appointment coordination, appointment confirmations and reminders, technician arrival updates, service photos, invoices, receipts, missed-call follow-up, voicemail follow-up, customer service follow-up, review requests related to completed service, and other service-related communication.

Message Frequency

Message frequency varies based on your quote request, appointment activity, and communication preferences, but is typically no more than 4 messages per month unless you are actively scheduling or receiving service.

Message and Data Rates

Message and data rates may apply.

Opting Out

You may opt out of text messages at any time by replying STOP. After you opt out, Better Air Spokane will no longer send you text messages unless you opt back in.

Help

You may reply HELP for help. You can also contact Better Air Spokane at 509-309-0939 or [email protected].

Consent Is Optional

Consent to receive SMS/MMS text messages is not required to purchase goods or services from Better Air Spokane.

Privacy

Better Air Spokane does not sell, rent, or share mobile opt-in information, phone numbers, or SMS consent data with third parties or affiliates for their marketing or promotional purposes.

For more information, see our Privacy Policy and Terms of Service.